The DÉSIR Concierge Service is our bespoke custom jewellery design experience, where we work closely with you to bring your vision to life. Whether you’re dreaming of a diamond engagement ring, a sentimental gold bracelet, or a pair of unique earrings, our expert team collaborates with you every step of the way to craft a piece that reflects your personal style and celebrates life’s special moments.

Book an initial online consultation or email bonjour@desirstudio.com for any enquiries before starting the process. All consultations are complimentary and free of charge.

Perfection can take time. Following your initial consultation where we will discuss your vision and personal style, it typically takes 1 week for our designers to create the 3D render of the agreed design.

We'll then work closely with you to refine the details, allowing up to 3 iterations of the initial render.

Once you're happy with the final design, we'll place the official order and process payment.

Production timeframes vary depending on the complexity of the design. Typically, we recommend allowing at least 12 weeks to design the perfect piece.

During peak periods, such as the December and Easter holidays in Australia, delivery timeframes may take longer.

When ordering through Concierge, your pieces are thoughtfully packaged in refined Italian-made boxes, ensuring it arrives securely and beautifully.

Our Concierge boxes are crafted in Arezzo, Italy – the heart of Italy's renowned jewellery district.

Gift wrapping is also available upon request, adding an extra touch for any occasion.

Pricing will vary depending on your design. Our team will provide you with a quote alongside the render.

Your initial consultation is complimentary.

To begin the 3D render process for your custom jewellery piece, we require an upfront payment of $100 AUD. This amount is fully deducted from the final cost of your piece when you decide to proceed with the order.

Once the order is placed, we require a 30% deposit of the total price to commence production, with the remaining balance due upon completion of your design and prior to final shipping.

However, please get in touch if you prefer different payment terms. Our DÉSIR Concierge service is designed specifically for you, so our payment terms can be too.

Our DÉSIR Concierge Service has brought to life a variety of stunning custom designs, including marquise diamond engagement rings, gold signet rings, sapphire earrings, and personalised tennis necklaces. We've also designed sentimental gemstone rings featuring birthstones, solid gold bracelets engraved with meaningful dates, and statement diamond necklaces to commemorate milestones. Each piece is crafted with care to create a lasting memory.

We specialise in creating engagement rings, wedding bands, customised jewellery pieces like tennis bracelets, tennis necklaces, pendants. We also offer adjustments to any existing DÉSIR designs for custom materials such as 9k solid gold, 18k solid gold, white gold, or alternative gemstones like sapphires, rubies, and emeralds. Whatever it is, we will guide you through the full design experience with options for you to consider that adds the unique DÉSIR flair.

From jewellery for yourself, a special gift for your baby, or a meaningful piece for your best friend, custom designs are our favourite as they capture life's most memorable moments.

Yes - we offer designs with both lab-grown diamonds and natural diamonds.

All diamonds over 1.0ct will come with a grading report. Authenticity cards can be requested on any of our designs for diamonds less than 1.0ct.

We are an Australian jewellery brand, with all of our pieces designed in Sydney and available for purchase online. All consultations are held virtually and can be requested at any time.

However, we also hold regular pop-up events to showcase our jewellery in person. Join our mailing list or get in touch at bonjour@desirstudio.com to find out when our next event is.

We understand things change and preferences evolve. If you'd like to explore a different design concept, please let our team know as soon as possible. Changes may have an impact on the original design timeframe.

Depending on the changes required, it will be up to the designers discretion to determine if the design process is required to be restarted. We’ll work with you to ensure the final piece reflects your vision.

Starting with a blank canvas? No issue - the initial consultation is where we collaborate to gather inspiration and explore design options. Our team will guide you through the design process every step of the way, answering any questions and ensuring your vision comes to life as you imagined.

Yes, we are happy to work with sentimental stones you already own, such as heirloom diamonds or birthstones. Incorporating your own gemstones adds a deeply personal touch to the design and allows us to create a truly unique piece with added emotional value.

DÉSIR is an Australian-born brand known for ethical craftsmanship and exclusive designs. Our custom jewellery pieces use solid gold, responsibly sourced gemstones, lab and natural diamonds, ensuring sustainability and quality. We focus on creating designs that reflect individuality and tell your unique story, making each piece a timeless treasure.