MADE FOR YOU, DARLING

Welcome to DÉSIR Concierge. A customised luxurious service which allows you to work hand in hand with our experienced team to create custom pieces that you have always desired.

If you have a design in mind but don't know where to start? You are just where you need to be. Every piece of jewellery tells a story, and we want to be part of yours. Whether it’s a special occasion or an everyday moment, DÉSIR pieces are designed to celebrate life’s milestones.

UNLOCKING MOMENTS OF LIFE

Whether it is a special type of jewellery, a special moment you want to capture, or a milestone you want to celebrate - curate the story with a custom-made piece.

Some examples of moments we helped our clients bring to life include:

  • Push presents
  • Engagement rings
  • Wedding bands
  • Milestone birthday presents
  • Tennis bracelets
  • Pendants
  • DÉSIR signature design but with custom materials and stone requests
  • or just a general treat yourself!


Concierge means ‘keeper of the keys’ - so reach out to our team today so we can start the design process for the perfect piece to unlock your story.

Contact Us

THE PROCESS

A bespoke design experience to unlock your special piece.

FAQs

FAQs

How long does the process take

Perfection can take time. From initial consultation, it generally takes 3-4 days for our designers to generate the 3D render of the design agreed in the initial consultation.

From there, we work with you to refine the small details, allowing 3 iterations of the initial render presented.

Once the design is finalised, we will place the official order and process payment.

Production timeframes vary depending on the design. Generally speaking, we suggest allowing 4-8 weeks to design the perfect piece.

During peak periods delivery timeframes may take longer, such as the December and Easter holidays in Australia

How much will it cost

Pricing will vary depending on your design. Our team will provide you with a quote with the design render.

When do I pay

Your initial consultation is complimentary.

To begin the 3D render process, we require an upfront payment of A$100. This amount is fully deducted from the final cost of your piece when you decide to proceed with the final order.

Once an order is placed, we require a 30% deposit to commence production. The remainder is due upon completion of your design.

However, please get in touch if you prefer different payment terms. Our DÉSIR Concierge service is designed specifically for you, so our payment terms can be too.

What are examples of bespoke pieces

The list is endless. Our team are here to bring any vision you may have to life. Whether your piece is to mark a special moment in your life, celebrate an occasion, or a "treat yourself" moment - we can cater for all.

We create wedding and engagement bands, customised jewellery types like tennis bracelets, or alter existing DÉSIR designs for custom materials.

For yourself, your baby or your best friend, custom designs are our favourite as they capture life's special moments.

Cultured or mined diamond

Cultured (or commonly known as lab grown) diamonds offer a modern alternative to traditional mined diamonds. We offer both options. Our team are available to help you make an informed decision and understand which option best suits your needs.

Cultured diamonds are created in a laboratory environment that mimics the natural formation of diamonds made in the earth using extreme pressure, intense heat and cutting edge technology. Lab grown diamonds are chemically, physically, and optically identical to a mined diamond.

So which one is right for you? The answer ultimately lies with your personal priorities and values. Regardless of your choice, we can cater for both and ensure we only work with suppliers who source responsibly.

How do I start the process

Request an online consultation via our website Contact Us form or email bonjour@desirstudio.com. All consultations are complimentary and free of charge.

Are diamonds certified

All diamonds over 1.0ct will come with a grading report upon request. Please note this may incur in an additional charge.

Authenticity cards can be requested on any of our designs. A $25 AUD fee will be charged for diamonds less than 1.0ct.

Do you have a physical store

We are currently an online only store. All consultations are held virtually via our online booking service.

However, we hold regular pop up events to showcase our designs in person. Join our mailing list or get in touch at bonjour@desirstudio.com to find out when our next event is.

What if I have a change in mind midway through the process

We understand things change. Let our team know as soon as possible if you would like to see a different design concept.

Depending on the changes required, it will be up to the designers discretion to determine if the design process is required to be restarted. We’ll work with you to ensure the final piece reflects your vision, but significant changes may require a new process.

What if I don't have a specific design

Starting with a blank canvas? No issue - the initial consultation is where we gather inspiration and explore design possibilities together. Our team will guide you through the design process every step of the way, answer any questions and bring your vision to life.

Our world and you

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